Preserving the Quality of Your Property
Access Northeast is committed to working with landowners to partner as environmentally conscious stewards of the land so that it can be maintained for the use and enjoyment of future generations. Below is a statement of the values and tenets that govern our actions and guide our commitments to the landowners and residents who live in the communities in which we operate.
Respect and Trust
Positive, lasting relationships are built on mutual respect and trust. We will strive to understand issues from the landowners’ perspective and help them understand ours.
Accurate and Timely Information
Providing natural gas transportation and storage services to the nation may create concerns to landowners in the vicinity of the project. We will provide landowners with information regarding the company’s safety practices, the importance of energy infrastructure, the reason and need for the proposed project, and the processes in place governing easement acquisition, certification, construction, operation and maintenance of our facilities, and the particulars of individual projects.
Negotiate in Good Faith
We will listen and strive to understand and negotiate in good faith. We will make every attempt to reach agreements with landowners in an honest, fair and reasonable fashion.
Respect the Regulatory Compact
Final approval for a project is not a certainty and our interactions with landowners will reflect that understanding. Prior to a Federal Energy Regulatory Commission decision, actions taken to negotiate easements or options are at the company’s risk, as there is no guarantee the project will be approved. We will communicate clearly that federal eminent domain cannot be exercised unless a Certificate is granted by the Federal Energy Regulatory Commission and will distinguish clearly when, and if, eminent domain is available pursuant to state law.
Responding to Issues
We will respond to Landowner concerns in a timely fashion. To enhance direct communications and timely responses, we will provide landowners with a single point of contact within the company to answer questions or concerns and to provide general or project-specific information.
We will engage with affected stakeholders to promote awareness of the project from the earliest stages of the planning process. Through our commitment to stakeholder outreach and relationship building, we will ensure that all impacted stakeholders understand the benefits to the community and our project’s dedication to safety.
Each company employee and representative is an ambassador for the industry. We will ensure our employees and representatives interact with stakeholders in accordance with these commitments.
Ongoing Commitment to Training
We believe in continuous improvement in all aspects of our business. With the demand for natural gas increasing and many new people entering the industry, we will train our representatives to interact positively and productively with landowners and other stakeholders.
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New England's largest energy delivery company serves over 3.6 million electric and natural gas customers in Connecticut, Massachusetts and New Hampshire.
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